Approach Whether the audience is corporate or facility based, Lance's unique and lively inservice sessions are tailored for each group of employees. He specifically addresses client needs in his presentations. Lance's material is provocative, because he tackles topics seldom published in trade journals, or discussed at seminars. He knows that employees want "real" solutions to their day to day problems, not intangible advice or hype. He offers outcome based, common sense solutions employees can relate to and apply themselves.