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Title
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Description
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Primary Audience
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C-1
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I Pledge Allegiance To My Residents!
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Group exercise to rekindle the I"m going to make a difference" care giving commitment.
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Nurses Aides & Direct Caregivers
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C-2
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A Residents' Room Is His/Her Castle!
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Defining a residents room as their personal domain; a safe place where staff are welcome guests, and personal property ie. radios, televisions, storage areas is not a public liberty. Allowing residents to exercise lifestyle "choices".
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Nurses Aides & Direct Caregivers
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C-3
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What If Grandma Lived Here?
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Care giving expectations from a family members point of view. Considering the feelings of guilt and helplessness when entrusting a loved one with strangers. Sharing recent examples of family complaints.
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Nurses Aides & Direct Caregivers
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C-4
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Not My Resident!
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Structuring the employee workday around resident care & services, rather than allowing the opposite scenario to prevail. Discussing how staff comments can project negative underlying attitudes about residents. Very effective sensitivity session.
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Nurses Aides
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C-5
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Sorry --- We're Short!
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Interactive session that measures positive resident outcomes on the basis of efficient work practices, not employee-centered staffing ratios and job descriptions.
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Nurses Aides
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C-6
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Resident Abuse Is The Product Of Complacency And Narrow Minded Thinking!
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Expanding the prospect of abuse to include acts of resident "neglect" by one or more staff, regardless of intent. Measuring abuse from a receivers' perspective.
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Nurses Aides & Direct Caregivers
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C-7
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Let Your Conscience Be Your Guide!
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Taking a stance that employee absences are NOT excusable if resident care is compromised as a result. Examining how absenteeism diminishes the value & credibility of caregivers, regardless of their on-duty contributions.
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Nurses Aides & Direct Caregvers
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C-8
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I Won't Do That When The State Comes In!
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Eliminating the attitude that conformance with regulatory practices is unnecessary, except in the presence of surveyors. Integrating regulation into day to day care giving routines.
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Nurses Aides & Direct Caregivers
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C-9
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Are Resident Care Flow-Sheets A Testament Of Fact Or Fiction?
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Reinforcing the intent & implications of accurate & timely record keeping.
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Nurses Aides
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C-10
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Resident ADL's Reveal How Much We Care!
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Measuring staff commitment by the consistency & detail of physical care residents receive.
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Nurses Aides
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C-11
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Rules To Care By.
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Practical standards of hands-on care giving that establish consistency by removing individual staff discretion. Helpful benchmarks to manage Nurses Aides.
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Nurses Aides
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C-12
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Minutes Seem Like Hours When Call Lights Go Unanswered
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Drawing attention to the physical & psychological hardships residents' endure when staff are not responsive to care giving needs.
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Nurses Aides
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