Managing the day to day operation of a nursing home requires a tremendous depth of knowledge and experience. It's nearly impossible for Administrators to master every aspect of their complex profession. The "key" to success is possessing enough technical information about each subordinate's position to ask direct questions. Understanding the mechanics of a nursing home operation, and keeping abreast of industry changes, is critically important for Owners and Trustees, as well. Lance believes that everyone benefits when Owners and Trustees can effectively dialogue with executive staff. He offers a customized program that delivers this information.