Inservice Planning Guide
"Transforming Ideas Into Solutions"

• Most importantly: What outcome do you expect to achieve by conducting this inservice(s)?
• Target audience?
• Size of target audience?
• Date(s) of proposed inservice?
• Working hours/shifts affected?
• Off duty employees affected?
• Available time per inservice, per working employee?
• Replacement coverage for working employees?
• Number of sessions necessary to include all employees?
• Most strategic time(s) of day to schedule session(s)?
• Most appropriate location(s) to conduct session(s)?
• Room requirements: space, seating, speaking accommodations, proximity to residents, scheduling conflicts with other activities, audience distractions?
• Scheduling employees to attend?
• Attendance record keeping?
• Staff sensitively to the subject matter?
• Average employee tenure of the audience?
• Average knowledge-base of the audience?
• Last internal inservice(s) conducted on the subject?
• How effective was the last internal inservice(s) conducted on the subject?
• Have the issues surrounding the subject affected resident care & services?
• Have the issues surrounding the subject affected the financial status of the facility/company?
• Have the issues surrounding the subject affected the regulatory status of the facility/company?
• What internal reference source(s) on the subject can employees rely on?
• What operational "systems" are affected by the subject?
• What specific points should the inservice address?
• What facility/company policies, procedures & protocols are affected by the subject?
• What laws, regulations, or industry practices are affected by the subject?
• Which inservice approach works best for the audience?